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Online Resources - Featured

Online Resources - Featured

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What will a FREE library card get you? A chance to enjoy instant, endless fun!
What will a FREE library card get you? A chance to enjoy instant, endless fun!

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Frequently Asked Questions

  • We license our digital content from a number of companies (library vendors). The vendors require us to only allow our customers to access their products. For most products we are only licensed for the citizens of Edmonton. Your library card confirms your identity for the library vendors websites.

  • The MP3 download option for eAudiobooks was discontinued by OverDrive on November 13, 2024 and is no longer available on EPL's OverDrive site.

    Support for the OverDrive Desktop App for Mac and Windows has also ended and the app is no longer available to download.

    To continue enjoying Libby by OverDrive eAudiobooks:

  • On Oct. 8, 2024, a Libby security update is being applied for EPL customers.

    • Libby checkouts and holds will no longer be impacted when a library card is lost.
    • The update improves customer digital privacy.

    EPL customers using Libby will be asked to re-enter their library card number and/or PIN the first time they place a hold or checkout a title once the update is applied.

    Do you sync Overdrive titles to your Kobo eReader? Are titles not syncing as expected?

    • The security update may require you to remove and re-add your library card from your Kobo. You may see a generic error message about a problem with your library card when trying to sync or borrow a title on your Kobo.
    • To resolve this, tap on More (three lines icon), then Settings, then Overdrive. Remove the library card. Re-add your library card entering your library barcode and your PIN.
    • Visual instructions can be found on Kobo's website.
  • Yes, you can have multiple cards set up in your Libby app if you are using a shared device. Libby will let you set up and manage multiple cards from the same library and switch between them at any time. You can learn more about how to manage multiple cards in Libby on the Libby Help website.

    Please note: using multiple cards in Libby on a shared device means that your reading and borrowing history will be visible to everyone using that device. If you don’t want your reading and borrowing history to be visible to other people, you can use the Reset Everything function. This will log you out of Libby and will permanently delete your downloaded data (including tags and timeline). You can learn more about removing library cards from Libby app and resetting the app on the Libby Help Website.

     

  • Yes, visit libbyapp.com to browse, search, read or listen and more on your computer. 

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