Forms Completion Volunteer
Support library customers who have challenges with digital literacy and/or English language skills to review and complete a variety of online or paper government forms, such as Employment Insurance, Citizenship and Immigration.
Applications
Are you new to volunteering with EPL? If you're interested in this role, click "Apply Now" to create your profile and submit your application.
Are you a current volunteer with EPL? If you're interested in this role, please contact the Volunteer Program Coordinator.
Volunteer Location
Clareview Library- 3808 139 Ave NW, Edmonton
- Program Time: Every Thursday from 2:00pm-4:00pm
- Shift Time: 1:45pm-4:15pm
- 10-month minimum volunteer commitment (February 20, 2025-December 18, 2025)
- Mandatory Orientation to take place prior to the first volunteer shift.
Volunteer Responsibilities
- Work alongside the customer to complete government forms either online or on paper.
- Use language skills to support customers who may have difficulty understanding English language documents.
Volunteer Skills & Qualifications
Required
- Proficient in English (spoken and written).
- Ability to speak, read and write in a language other than English.
- Excellent interpersonal skills.
- High digital literacy skills including typing and website navigation.
- Excellent technical competence.
- Critical thinking skills.
- Clear Police Information Check with Vulnerable Sector Search
Preferred
- Experience working with newcomers or persons with limited English language skills.
- Experience helping someone with limited digital literacy skills.
- Previous experience filling out government related forms for others.
Volunteer Commitment
Length of Commitment
- On-going
- Minimum commitment of 10 months (February 20, 2025-December 18, 2025)
Time Commitment
- 2.5 hours once a week
Volunteer Benefits
- Eligible for a reference letter after completing the volunteer term commitment.
- Support English Language learners in need of assistance.
